BMC Remedy siddhast intellectual property – Delhi, Delhi

Must have 2-4 Years of hands-on experience of BMC Remedy in relation to Incident Management, Problem Management, Change Management, Knowledge Management, Service Request Management, Service Level Management, CMDB/Asset Management, DWP, Smart IT.
Develop and maintain foundation data
Serve as a subject matter expert for BMC Remedy.
Gather and prioritize client requirements: develop and configure the platform to meet these requirements
Administer and maintain the BMC Remedy ITSM and other ITSM tools platform for optimal performance including but not limited to applying updates, monitoring, upgrades, process queries and reports, monitoring the entire system to make sure all system transactions are processed correctly.
Troubleshoot and resolves system and transaction issues.
Must have good knowledge of MS SQl, MS Windows server, remedy developer studio, HTML,CSS.
Able to perform Custom Web Service integration for Incident / Task modules
Knowledge onLinux patching , application patch update, OS (Ubuntu , centos , rhel ) installation, good troubleshooting, understanding messages, dmesg , file systems , lvm , multipathing , ntp , apache, tomcat, understanding of OS clusteringRHCE certifiedPatching linux server monthlyCheck on going issues as per SLACheck tickets and CR in BMC remedy toolCoordination with concerned team and resolve the ongoing issue will be prefered
Flexible working hours, option to work from home
Role Program Manager
Industry Type IT-Software, Software Services
Functional Area IT Software – Application Programming, Maintenance
Employment Type Full Time, Permanent
Role Category Senior Management
Education
UG : Any Graduate in Any Specialization
PG : Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate : Any Doctorate in Any Specialization, Doctorate Not Required

Job Type: Full-time