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Senior Associate, Investor Operations Mitsubishi UFJ Fund Services- Halifax, NS

Halifax, NS
    • Trade management:
    • Processing and reviewing investor capital transaction requests (subscriptions, redemptions, transfers, switches) and ensuring that these are in compliance with the relevant legislation, agreements and policies
    • Setting up, reviewing and maintaining investor profiles accurately and efficiently as outlined by the investor in the subscription application, or requested updates thereafter
    • Ensuring transactions are processed in accordance with the guidelines outlined in the fund offering documents, with attention to proper procedures and deadlines
    • Upholding the organization’s anti-money laundering (AML) framework in place globally and working closely with the AML team to ensure investor compliance with these guidelines
    • Assiting with the organization’s FATCA/CRS service offering to our clients
    • Cash Management
    • Processing of wire payments and account transfer transactions through various banking platforms to settle redemptions, and transfer approved subscription proceeds to the client trading account
    • Daily reconciliations of the client cash accounts
    • Updating investor wire details, upon request, to ensure proper flow to available automated payment systems
    • Reporting and Client Management
  • Ensuring client and investor related queries are handled in a timely manner
  • Preparing, reviewing and releasing monthly reporting, including statement of holdings, trade confirmations and trade acknowledgements
  • Preparing and reviewing periodic fund activity reports for submission to relevant clients or their regulatory bodies. Coordination of client specific needs between teams within the department and within the company
  • Participating in project based work and other duties as assigned
  • Oversee client deliverables and escalations, when needed

Key Requirements

    • Experienced in client/customer service, particularly within Investor Operations/Share Registration in the investment/hedge fund industry would be considered an asset but not required.
    • Experienced in serving demanding clients within an evolving industry, focused on adherence to global financial regulations and compliance procedures would be considered an asset.
    • Willingness to work the hours necessary to meet client deliverables, a strong drive for results
  • Please note, due to Covid-19 this role will start remotely but will transition to an office based role later on.
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