Senior Officer Business Engagement Team Business Banking Group United Overseas Bank Limited – Singapore

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

Generate leads introduce customers to the suite of Business Banking (BB) products
Carry out proactive outbound calling to existing customers to introduce and promote a suite of BB products and services
Lead triggered through the Portfolio team with outbound call efforts to cross-sell / up-sell the Bank’s products and services to customers
Provide referrals to sales channels for follow-ups and ensure closure of leads
Provide information to new product or services through campaign-driven initiatives to customers by outbound call efforts
Carry out reinforcement call to the customers to inform and activate interest on campaign
Initiate the customer service call to customers and gather information from focus customer segments and groups
Leverage on every outbound call to fact-find and be the resource channel for the Business
Initiate service calls to re-activate existing to product or existing to the Bank customers for anti-attrition purpose through triggered leads provided by the Portfolio team

Job Requirements

Skills and Experience
Able to take initiative, and have the ability to multitask and think on jobfeet
Excellent interpersonal and communication skills
Driven, with a passion for numbers to drive sales
Enjoys speaking and interacting with people
Education
Minimum a recognised degree in a relevant field

Be a part of UOB Family

Apply now and make a difference.

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office